FAQ

Here are some questions we commonly get asked at The Park Theatre. If you have a question, check out the list below to see if we have an answer there. If you cannot find what you are looking for please don’t hesitate to call us at 1(204) 478-7275.

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Q: Where is the venue located?

A: We are located at 698 Osborne Street Winnipeg, Manitoba, Canada. We are right on Osborne, between Baltimore Road and Oakwood Avenue in sunny South Osborne. Click here for map.

Q: How can I purchase tickets for shows?

A: There are many ways to purchase tickets, but it varies between shows. Tickets are available at our box Park Theatre box-office: we accept cash, debit, and credit. We are open every evening between 5:30 and 11:00 (sometimes later) except on days we are closed or are holding private events. Tickets can also be purchased at Music Trader in Osborne Village, their hours are Mon-Sat 10:00am to 10:00pm and Sunday 12:00pm to 10:00pm. You can also buy tickets online through Ticketfly. Tickets through Music Trader and Ticketfly are subject to their service charges.

Q: What is your refund policy?

A: All sales are final – no refunds or exchanges.

Q: What type of payment does The Park Theatre accept?

A: The box office and bar accepts cash, debit, Visa, and Master Card. The merchandise counter typically only accepts cash. ATMs are located inside the venue.  Additional ATM at RBC across the street.

Q: Does The Park Theatre have seats?

A: This depends on the event, as we do both seated as well as standing room only shows. Contact the theatre about the specific event in question if this is a concern. Even for standing room events, there are booths and a small number of bar stools available on a first-come, first-serve basis. Patrons with special needs should call (204) 478 7275 in advance to make arrangements.

Q: What time does the band go on?

A: There should be a time listed on your ticket or on the event page on our website. This will provide the time the doors of the venue open and the time the opening act hits the stage. If multiple bands are playing, we cannot guarantee an exact time the later acts will hit the stage. Please keep in mind that set times, as well as opening acts, are always subject to change without notice.

Q: What time should I get there to get a good place to see the show?

A: All of our shows are general admission (unless specifically noted otherwise). If you need to be right up front, then we suggest you be in line before doors open. Keep in mind that no matter how early you line up there may already be people ahead of you in line and you are not guaranteed any particular spots inside.

Q: Does the venue have drinks?

A: We have two full bars. One located in the lobby and the other inside the venue itself. We offer a selection of draft and bottled beers, wines, as well as spirits and non-alcoholic beverages.

Q: Where should we park?

A: Parking is permitted along Osborne as well as residential streets in the neighbourhood. The Safeway parking lot across the street is also an option. If you plan on consuming alcohol, please don’t drive. Our staff will gladly order you a taxi to ensure you arrive home safely.

Q: What are your policies regarding photo/video/audio?

A: Recording policies are at the bands discretion and change night to night. Please contact us prior to the show.

Q: Where can I find the most current information about upcoming Park shows?

A: Always finding out about shows after they sell out? Stay in touch! Follow @myparktheatre on Twitter or “like” us on Facebook. We try to keep our patrons up to speed with low-ticket warnings, on sale announcements, and changes to our shows.

Q: When do you announce new shows?

A: Most new shows are announced and updated as details are finalized; there is no set day or time of week. Please keep checking our website, Facebook page, or twitter feed.

If we failed to answer your question please don’t hesitate to call us at 1(204) 478-7275.

 

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