FREQUENTLY ASKED QUESTIONS

Tickets

Age Restrictions

General Questions

About the Venue

Tickets

How can I buy tickets for shows at the Park Theatre?

PLEASE NOTE: Any purchase of concert tickets through third-party sites or resellers is at your own risk.

Tickets should only be purchased through https://myparktheatre.com

I am unable to use my concert tickets for some reason, so can I get a refund?

No, sorry, all ticket purchases are final and non-refundable.

What happens if a show is cancelled or postponed?

If a show is cancelled, all tickets will be automatically refunded back to the form of payment you used to purchase the tickets. If a show is postponed, your e-tickets will be automatically moved to the new show date.

When and where do I pick up my tickets?

On the night of the show, your tickets will be waiting at the ticket window anytime after door time. Please note, these are e-tickets, so if you have purchased multiple tickets, your entire party will need to be there at pick up. Please have your ID ready, and your ticket’s up on your phone.

Age Restrictions

Can I attend an event at the Park Theatre if I am under 18?

The Park Theatre is an all-ages venue, so you are welcome to any AA event. (There are certain events that we host that are explicitly 18+).

Why is a show 18+

Age limitation is determined by various factors but is typically decided by the performer’s management or by the party renting the venue.

Do I have to have an ID with me to attend an event?

We ID everyone who attends an event at the Park Theatre, and we ask that you have ID on you if you attend an event. If you are purchasing drinks, we will be asking for ID regardless of how old you may appear, so please have it ready.

General Questions

Is the Park Theatre Accessible?

The Park Theatre is accessible. The front doors are at street level; we have a completely accessible washroom, a portion of the bar dedicated to accessibility, and we have an area with a straight-on stage view that is reserved for wheelchairs.

Does the Park Theatre offer seating?

Seating at The Park Theatre varies by event.

Most shows are general admission, standing-room only. Some events may be set up with partially seated seating, with limited seating available and the remainder standing, while others may be fully seated. When a show is fully seated or includes a specific seating setup, it will be clearly indicated on the event listing and ticket page.

We do have 15 permanent bench seats available at every show for guests who need accessible or courtesy seating.

Outside chairs are not permitted in the venue.

For details about the setup for the show you are attending, please refer to that event’s ticket page.

Are there Gender Neutral washrooms?

We have a Gender Neutral washroom. Please note, the Park Theatre is a completely inclusive venue. The Park Theatre will not accept intolerance, bigotry, or hate in any form.

Lost Items, or items left in the Coat Check

Email us at parktheatrecafe [at] gmail.com, and we can see if the item has been found and arrange a date and time for pick up. Please note, any items left in lost and found or coat check over 30 days will be donated!

Photography | Videotaping

Absolutely, under no condition can anyone record a show at the Park Theatre. Shows are an intellectual property that the band/artist owns.

For photography, or standard practice is cell phones are allowed, or small point and clicks (no detachable lenses), Flash Photography is not allowed. Please be courteous of other audience members. No one wants to have their view blocked by a cell phone or camera.

Bags | Pack Backs | Etc.

You may bring a small bag or purse to the show. Large bags, backpacks, or messenger style bags are not permitted and must be left at coat check (a cost may apply) or not brought in at all.

Where do you Park, when attending shows at the Park Theatre

We suggest Oakwood, Baltimore, Ashland Ave. There are 400+ spots available within a 3 block radius of the Park Theatre.

FOOD

The Park Theatre does not serve food, and no outside drinks or food is permitted in the building.

About the Venue

Want a Virtual Walkthrough of Park Theatre?

Click Here

Click below for Technical Specifications

Tech Specs

Click to enlarge our venue map