Frequently Asked Questions

Find answers to frequently asked questions about the Park Theatre




Yes, all attendees, performers, staff members and volunteers will be required to be double vaccinated, and have a copy of their vaccination card, and government-issued photo ID.


How can I buy tickets to the Park Theatre?

Click on buy tickets either in the show calendar or the main page of our website.  Or on our Eventbrite storefront here.


What happens if a show is cancelled or postponed?

If a show is cancelled, all tickets will be automatically refunded back to the form of payment you used to purchase the tickets.  If a show is postponed, your e-tickets will be automatically moved to the new show date.


I am unable to use my concert tickets for some reason, so can I get a refund?

No, sorry, all ticket purchases are final and non-refundable.


When and where do I pick up my tickets?

On the night of the show, your tickets will be waiting at the ticket window anytime after door time.  Please note, these are e-tickets, so if you have purchased multiple tickets, your entire party will need to be there at pick up.  Please have your ID ready, and your ticket’s up on your phone.

Age Restrictions


Can I attend an event at the Park Theatre if I am under 18?

The Park Theatre is an all-ages venue, so you are welcome to any AA event.  (There are certain events that we host that are explicitly 18+).


Do I have to have an ID with me to attend an event?

We ID everyone who attends an event at the Park Theatre, and we ask that you have ID on you if you attend an event.  If you are purchasing drinks, we will be asking for ID regardless of how old you may appear, so please have it ready.


Why is a show 18+

Age limitation is determined by various factors but is typically decided by the performer’s management or by the party renting the venue.

General Questions


Is the Park Theatre Accessible?

The Park Theatre is 100% accessible.  The front doors are at street level; we have a completely accessible washroom, a portion of the bar dedicated to accessibility, and a ramp to the lower part of the room.  


Are there Gender Neutral washrooms?

We have a Gender Neutral washroom.  Please note, the Park Theatre is a completely inclusive venue. The Park Theatre will not accept intolerance, bigotry, or hate in any form.


Photography | Videotaping

Absolutely, under no condition can anyone record a show at the Park Theatre.  Shows are an intellectual property that the band/artist owns.

For photography, or standard practice is cell phones are allowed, or small point and clicks (no detachable lenses), Flash Photography is not allowed.  Please be courteous of other audience members.  No one wants to have their view blocked by a cell phone or camera.  


Does the Park Theatre offer seating?

The Park Theatre is primarily general admission, standing room only venue.  Certain events that we host will be seated events, but these will be listed on the ticket link.  Otherwise, the room is considered standing only.  There will be tables and stools on the upper platform that will be first come, first serve.
Please refer to an event’s specific ticketing page for more information about seating availability and selection.


Lost Items, or items left in the Coat Check

Email us at parktheatrecafe [at], and we can see if the item has been found and arrange a date and time for pick up.  Please note, any items left in lost and found or coat check over 30 days will be donated!


Bags | Pack Backs | Etc.

You may bring a small bag or purse to the show.  Large bags, backpacks, or messenger style bags are not permitted and must be left at coat check (a cost may apply) or not brought in at all.  



The Park Theatre does not serve food, and no outside drinks or food is permitted in the building.

Technical Specifications


Park Theatre Tech Equipment

The Park Theatre is a constantly evolving entity; things are always changing for the better as we continue to enhance the experience for both artists and event attendees alike. This list is always changing as we make those improvements.

Midas Pro2c Console
Midas DL251 Stage Box
Klark Tenik DN9650
DBX Driverack PA
8x RCF HDL-20a
2x RCF SUB 8006
7  x RCF NX 12 SMA monitor
1  x RCF 8003-ASII. Drum/DJ sub
6x Shure SM58
2x Shure Wireless GLXD24/SM58 (Handheld)
4x Shure SM57
1x Shure Beta57
2x Shure PG81
3x Shure PG56
1x Shure PG52
4x Audix D2
2x Audix D4
2x Rode NT5
4x Radial Pro48
2x Radial ProDI
2x Behringer Ultra DI
2x round base mic stand
4x K&M drum clip
9x K&M short boom mic stand
11x K&M tall boom mic stand
2x K&M tall mic stand
38x Neutrik 25ft XLR
4x Neutrik 50ft XLR

Jands Vista 2
Vista M1 Control Surface
2x ETC Smartfade 12ch 10a dimer
Chauvet Data Stream 4
6x ETC Source 4
1x ETC Source 4 jr Zoom
3x Colortan Zoom
12x Martin Rush Par 1
8x Microh LED64
2x Microh Razor 45
2x Chauvet Rouge R1 Spot
2x Chauvet Omega DMX
24” Disco Ball
Antari HZ-350 Haze Machine
Projection System
Hitachi LP-WU9750B DLP Laser Projector
Key Features
• WUXGA 1920 x 1200
• 8,000 ANSI Lumens Brightness
• Laser Phosphor Light Source
• Edge Blending & Warping
• Portrait Projection
• 360° Installation
• Motorized Zoom, Focus and Lens Shift
Kramer switcher VP-728
24 ft x 17 ft

Still Have Questions? Get In Touch!